Shipping Information
At Aicon-Bio, we prioritize fast and secure delivery to ensure the integrity of our NeoPL Human Platelet Lysate.
- Preferred Carrier: We primarily use FedEx Overnight Shipping for fast and reliable delivery.
- Temperature Control: The product is shipped on dry ice to maintain optimal stability throughout transit.
- Processing Time: Orders are processed within 1-4 weeks after payment confirmation.
- Tracking & Confirmation: A tracking number will be provided once your order has been shipped for real-time monitoring.
- International Shipping: Customers outside the US are responsible for import regulations, duties, and customs clearance in their country.
Storage Guidelines
To maintain product efficacy, NeoPL Human Platelet Lysate must be stored and handled correctly.
- Storage Upon Arrival:
- Immediately store at -20°C or below upon receipt.
- Thawing Instructions:
- Follow our recommended thawing protocol to ensure product stability.
- Avoid Repeated Freeze-Thaw Cycles:
- If necessary, aliquot the product upon first use to prevent degradation.
For further shipping or storage inquiries, please contact our support team at info@aiconbio.com.